Scaling Brands Beautifully

Club 1984 Lifts AOV 33% With App-Free Upsells

2026DTCUK, USFashionMenswear

Key Results

Club 1984 came to Fabrik with two goals: increase average order value, and make the site faster. Most brands are told those pull against each other, because upselling usually means another app, and another app means a slower site. We did the opposite. We stripped out unnecessary apps, made sizing information impossible to miss, and built the upsell journey natively: a frequently bought together carousel on the product page powered by our bespoke Shopify algorithm, and one click upsells in a new cart drawer. The result since launch: average order value up 33%, units per order up 14%, and conversion rate untouched. This is how we did it.

+33%
Average order value, £59.57 to £79.44
+14%
Units per order, 1.4 to 1.6
Flat
Conversion rate held steady, no friction added
Zero
Third party upsell apps after the rebuild
Order value and basket size, before vs after Performance vs pre-update (%) by Metric.Performance vs pre-update (%) 0% 50% 100% 150%Before update (indexed to 100) - Average order value: 100%After update - Average order value: 133%Average order valueBefore update (indexed to 100) - Units per order: 100%After update - Units per order: 114%Units per orderMetric
  • Before update (indexed to 100)
  • After update
Order value and basket size, before vs after
MetricBefore update (indexed to 100)After update
Average order value100%133%
Units per order100%114%

How We Did It

Two goals: a higher average order value and a faster site. Most upsell tactics trade one for the other. Here is how Fabrik delivered both in one release:

  • Removed the unnecessary apps. Every third party app is a tax on load time, so we stripped out the ones the site did not need, including the recommendation app, and rebuilt their jobs natively. The site got faster before we added a single new feature.
  • Made sizing information impossible to miss. The number one pre-purchase question is answered clearly on the page, so shoppers commit with confidence instead of hesitating or bouncing.
  • Added a frequently bought together carousel to the product page, powered by our bespoke Shopify algorithm. It runs on every order, tallies which products customers genuinely buy together, and applies a decay rule so the most recent orders carry the most weight. Recommendations evolve with every drop, with zero manual upkeep and zero app weight.
  • Built a new cart drawer with one click upsells, so adding a matching piece at the point of commitment takes a single tap.
  • Automated the drop banner on the homepage. It switches to email capture three days before a drop, then back to a shop the drop call to action the moment the drop lands. What used to be a manual edit before and after every release now runs itself, which saves hours on every drop and removes the risk of the wrong message sitting live at the moment that matters most.
  • Proved it with data, not opinion. Since launch: average order value up 33% from £59.57 to £79.44, units per order up 14% from 1.4 to 1.6, and conversion rate flat. Customers spend more, the site runs faster, and nothing was added that slows the journey down.

Services: Shopify, Shopify Plus

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